Getting control of ancillary systems

Getting control of ancillary systems

At this month’s Fall (Autumn) Performance Measurement Forum meeting, which was held in one of my favorite cities (San Francisco), one member posed a question about ancillary systems (i.e., those systems that sit aside the packaged or programmed systems that most...
Feeling lucky?

Feeling lucky?

Jason Zweig often provides inspiration for a blog post, and his article in this past weekend’s WSJ (“Are You Brilliant, or Lucky?”) has done just that. The subject of luck versus skill has been one that academics, as well as practitioners, have...
Getting our attribution right

Getting our attribution right

In last Friday’s WSJ, Cameron McWhirter had an article titled “To Quote Thomas Jefferson, ‘I Never Actually Said That,'” in which he refutes many quotes that are incorrectly attributed to our America’s third President (and one of our...